CACHE Alumni Plus Portal

The Oxford English Dictionary defines customers as “a person of a specified kind with whom one has to deal”.  This may be someone who buys the goods or services that your organisation provides, but it may also be a Service User, a Stakeholder or a Patient (dependent on what your organisation does). This course covers customer expectations, loyal customers and how to handle complaints.  Read more

With almost 100 registered attendees and people watching in groups, CACHE Alumni's first conference event was held on 5th May 2021.  Covering the theme of Self Regulation for Practitioners, the event saw speakers, Stephen Mordue, Stacy Mann, Dave Wilson and Dr Mine Conkbayir talk around self care and self regulation.  We can't, after all, have one without the other.  Watch the event back with us to learn the basics of self-regulation in practice and gain new tools and approaches to help embed self care into your working and home life to help you to be better at everything that you do.  Read more

This course covers how to improve team performance through time management methods and SMART objectives. Read more

Sexual harassment is a form of discrimination that can have a devastating impact on individuals and organisations. It is important for everyone to understand what constitutes sexual harassment and how to prevent it. Read more

Incidents involving sharps might be more common than you think. When we talk about sharps, we mean needles, blades or other medical instruments that could cause an injury by cutting or piercing the skin. This course will cover the steps to follow to keep yourself and others safe when working with sharps. Read more

Learn how specific foods and nutrients can promote restful sleep and improve your sleep quality. Louise Mercieca from The Health Kick breaks down the science behind sleep nutrition and offers practical dietary advice, including meal suggestions and tips for bedtime snacks. Perfect for anyone struggling with sleep issues or looking to enhance their overall health, or who is supporting others who sturggle with sleep, this video provides actionable insights to help you achieve a peaceful night’s rest through the power of nutrition. Read more