CACHE Alumni Plus Portal

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 or RIDDOR for short, puts duties on employers, the self-employed and people in control of work premises to report certain serious workplace accidents, diseases and near misses. This course will help you understand what RIDDOR is and what your responsibilities are under it. Read more

Risk assessments are a legal requirement. Risks can stem from wet floors, dangerous work equipment, exposure to hazardous substances, fire hazards and more. This course will cover the five steps to the risk assessment process that involves identifying any hazards that could cause accidents, injuries or ill-health. Read more

The Oxford English Dictionary defines customers as “a person of a specified kind with whom one has to deal”.  This may be someone who buys the goods or services that your organisation provides, but it may also be a Service User, a Stakeholder or a Patient (dependent on what your organisation does). This course covers customer expectations, loyal customers and how to handle complaints.  Read more

With almost 100 registered attendees and people watching in groups, CACHE Alumni's first conference event was held on 5th May 2021.  Covering the theme of Self Regulation for Practitioners, the event saw speakers, Stephen Mordue, Stacy Mann, Dave Wilson and Dr Mine Conkbayir talk around self care and self regulation.  We can't, after all, have one without the other.  Watch the event back with us to learn the basics of self-regulation in practice and gain new tools and approaches to help embed self care into your working and home life to help you to be better at everything that you do.  Read more

This course covers how to improve team performance through time management methods and SMART objectives. Read more

Sexual harassment is a form of discrimination that can have a devastating impact on individuals and organisations. It is important for everyone to understand what constitutes sexual harassment and how to prevent it. Read more