Content
3 modules
Rating
Course length
17.01 mins
Instructor
Alexandra Brown-Adams
Released
28 May 2025
Price
Free
+ VAT

Description
Every successful salesperson must develop the ability to build rapport with a customer. The techniques covered in this course will help salespeople to get started in building rapport.
Objectives
- To understand how to measure rapport
- To learn how to build rapport
- To learn how to create rapport after the hello
- To learn what positive engagement conversations are and how to use them
Certificate
By completing/passing this course, you will attain the certificate Certificate of completion
Learning credits
CPD
0.3
1.
Rapport Building
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2.
Additional Resources
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3.
Feedback survey
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