5 Whys

Content
3 modules

Rating

Course length
10.36 mins

Instructor
Alexandra Brown-Adams

Released
15 May 2025

Price
Free + VAT

Description

5 Whys is a brainstorming tool that asks increasingly granular why questions about a problem or process, seeking to understand the root cause or actual problem. This course will teach you how to use this tool effectively.

Objectives

  • To learn what the 5 Whys tool is
  • To understand when to use 5 Whys
  • To learn how to conduct a 5 Whys session
  • To learn how to create a Problem Statement

Certificate

By completing/passing this course, you will attain the certificate Certificate of completion

Learning credits

CPD
0.2
1.
The 5 Whys
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2.
Additional Resources
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3.
Feedback survey
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