Description
This journey into Victoria's day-to-day provides a comprehensive insight into understanding and interpreting the delicate balance in care-receiving and care-giving situations. From tackling discrimination at work to understanding the vital role of non-verbal communication in care settings, Victoria's journey helps us to understand our impact in the professional, social, and personal sphere. Uncover the physical and emotional issues surrounding people's experiences of disability as Victoria covers the holistic impact of her everyday hurdles. Learn from her experiences dealing with the complexities of the healthcare and social systems to explore a fresh perspective on the emotional backdrop and behaviours exhibited by people receiving care to help build effective care strategies rooted in humanity and empathy. As Victoria shares the raw reality of balancing her desire for control and the necessity to rely on others, she offers precious insights for carers to enhance their technique, forming a beneficial relationship based on clear boundaries, mutual respect, and good communication. Listen in and gain a deeper understanding of the need for excellent communication skills and self-awareness in care-giving encounters.
Objectives
At the end of this session, you'll have a greater understanding of how those receiving care might feel about their experience and have considered different ways of communicating, building trust and navigating conflict.
You'll have a toolkit of resources that you can use with those in your own care and understand how these might be used in situations where there may be barriers to engagement.
Learning credits
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